ABOUT US
Winchester Transmissions & Auto Service has over 30 years of experience, providing quality auto repair service to Campbell, San Jose, Cupertino, Los Gatos, and the surrounding areas of Santa Clara County. When we say “1st in Quality, 1st in Service” we mean it – from offering free transmission external diagnosis and free brake inspection to free local towing with repairs.
We have stated our standards for providing honest, professional service at an honest price in the following Code of Ethics, which each of our employees has committed to honoring to provide auto repairs that live up to our promise of “1st in Quality, 1st in Service”. Our Code of Ethics contains the following promises:
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To diagnose, repair and warrant transmissions and automobiles with honesty, integrity, and expertise and to state that the removal of a transmission from a vehicle in correction of its problems is necessary, only when this is the case;
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To promote and improve the automatic transmission service and repair industry by maintaining the highest standards for parts and workmanship quality at our place of business;
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To conduct our business affairs and dealings with the motoring public in accordance with the concept of the “Golden Rule”, to do unto others as we would want to be done unto us, speaking at all times in a responsible and ethical manner;
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To strive to maintain the highest level of technical expertise through continuing education and certification of our shop's personnel and technicians, in order to keep abreast of the constant changes in the state-of-the-art of transmission repair and service;
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To maintain a clean, safe and orderly workplace, and a professional and courteous staff that will be a credit to the profession;
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That transmissions represented as “rebuilt” shall conform to the industry-accepted minimum rebuilding standards; and
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To at all times provide high-quality repair services at a fair and just price and to have a sense of personal obligation to each and every customer we service, treating you as our extended family.
KNOWLEDGE YOU CAN COUNT ON
Winchester Transmissions & Auto Service's transmission rebuilding capabilities are second to none! We can fix nearly every make and model of transmission. We staff our shop with technicians who specialize in repairing the most sophisticated system in your vehicle. Our technicians attend schools all over the country to stay up on the latest automotive repair technology. We pride ourselves on getting the services or repairs on your auto right the first time and giving you trouble-free driving thereafter.